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Three decades of frontline experience Four ways I can put it to work for you

Elegant handwritten signature logo of Paul McFarlane in white cursive script on a black background.
Elegant handwritten signature logo of Paul McFarlane in white cursive script on a black background.
A man displaying first aid trauma kits, bleeding control supplies, and medical equipment.A man displaying first aid trauma kits, bleeding control supplies, and medical equipment.
Two male colleagues in high-visibility safety vests standing outdoors for practical workplace support.Two male colleagues in high-visibility safety vests standing outdoors for practical workplace support.
Two men discuss airport chaplaincy and spiritual care advisory services during a consultation in a cafe.Two men discuss airport chaplaincy and spiritual care advisory services during a consultation in a cafe.
A keynote speaker presenting at the Frontline Mental Health Conference on a stage with a dark backdrA keynote speaker presenting at the Frontline Mental Health Conference on a stage with a dark backdr

Keynotes and workshops shaped by real-world experience

Much of my career has been spent alongside people making difficult decisions in high-pressure environments. Today, I bring those lessons to leaders and organisations through practical, engaging keynotes and workshops on crisis leadership, trust, communication and supporting people through challenging events.

Signature Keynote
Leading During a Crisis

Helping leaders think clearly, communicate effectively and support their people when pressure is high.

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My Story

I've spent more than three decades working alongside people in healthcare, ministry and emergency services - often when circumstances were difficult, uncertain or confronting.

For 20 years, I served as a chaplain with NSW Ambulance, including a decade as Senior Chaplain (‘Charlie 1’), supporting responders through major incidents including the Lindt Café siege and statewide bushfires.

I later moved into a senior corporate role, overseeing a national workplace wellbeing service supporting more than 500 sites across Australia and New Zealand. That experience gave me a different perspective - not only on supporting people, but on the realities of leading teams, managing risk, delivering services and building sustainable organisations.

Today, I bring those experiences together to speak, support, consult and equip — helping leaders, organisations and frontline communities navigate pressure, care for their people and respond well when it matters most.

Ambulance Service of NSW paramedic in a blue uniform and hi-vis vest speaking at an emergency scene.
Ambulance Service of NSW paramedic in a blue uniform and hi-vis vest speaking at an emergency scene.

"I just read the first chapter of your upcoming book and it’s so well written and so moving. For those of us who have had the privilege to sit with people in distress and respond to these types of situations, it is very meaningful to have someone like yourself put it into words. Your story needs to be told and I’m so glad you are sharing it."

Susan Marcuccio, Founder of Perspective Supervision

National Supervision Director with Chaplaincy Australia

Professional headshot of a smiling woman with dark brown hair and bangs wearing a grey blazer.
Professional headshot of a smiling woman with dark brown hair and bangs wearing a grey blazer.
Charlie 1 book cover by Paul McFarlane featuring police officers and frontline leadership lessons.Charlie 1 book cover by Paul McFarlane featuring police officers and frontline leadership lessons.
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Let's work together

Whether you're looking for a speaker, support for your people, specialist advice or practical resources, I'd be pleased to hear from you.

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